Approve deposits and credit wallets

Work the deposit queue for bank and crypto without breaking reconciliation.

6 minIntermediateAdmin & operations

Step by step

  1. 1

    Open the deposit queue

    Admin → Wallets → Deposit queue lists every pending bank and crypto deposit with amount, reference and uploaded proof.

  2. 2

    Match before you credit

    Confirm the reference, sender name against KYC, and that the amount hit the live account or wallet address. Never credit on proof alone.

  3. 3

    Approve & credit or reject

    Approve credits the investor's wallet atomically and writes a ledger entry. Reject requires a reason, which the investor sees in their history.

  4. 4

    Handle mismatches

    For partial or unreferenced transfers, credit the amount actually received and note the discrepancy — never adjust balances outside the queue.