Approve deposits and credit wallets
Work the deposit queue for bank and crypto without breaking reconciliation.
6 minIntermediateAdmin & operations
Step by step
- 1
Open the deposit queue
Admin → Wallets → Deposit queue lists every pending bank and crypto deposit with amount, reference and uploaded proof.
- 2
Match before you credit
Confirm the reference, sender name against KYC, and that the amount hit the live account or wallet address. Never credit on proof alone.
- 3
Approve & credit or reject
Approve credits the investor's wallet atomically and writes a ledger entry. Reject requires a reason, which the investor sees in their history.
- 4
Handle mismatches
For partial or unreferenced transfers, credit the amount actually received and note the discrepancy — never adjust balances outside the queue.