Work leads and enquiries

Use lead scoring to focus on investors who are actually ready.

6 minIntermediateAdmin & operations

Narrated video coming to this lesson

The full written walkthrough below covers every step. Video walkthroughs are published track by track — start with the flagship lessons on the tutorials home page.

Step by step

  1. 1

    Read the stage tiles

    Admin → Leads groups every enquiry by stage. Ready to invest requires a score of 55+ and approved identity documents.

  2. 2

    Understand the score

    Points come from UTM intent, landing path, stated ticket size, source, message intent and KYC readiness. Rules are editable in the panel.

  3. 3

    Reply from the enquiry

    Admin → Enquiries holds every form submission with full context. Replies go out from the notify domain and thread against the record.

  4. 4

    Rescore after rule changes

    After editing rules, run Rescore all so historical leads are ranked on the new logic.